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Services
HARMONY ADVANTAGE
These packages can be combined or customized to fit your specific needs. We offer ongoing support to ensure successful implementation and lasting results. We believe in building a strong partnership with our clients to cultivate patient-centered care and employee wellbeing, ultimately contributing to the success of your practice.
TEAM HARMONY
Staff Engagement and Customer Service
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CAN INCLUDE:
- Communication skills workshops and improved patient interaction.
- Development of recognition and reward programs.
- Customer service training programs for effective patient interactions.
- Strategies to reduce staff turnover and burnout.
STREAMLINED OPERATIONS
SOP Development and Process Improvement
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CAN INCLUDE:
- Review and optimization of administrative processes.
- Development and implementation of clear and concise Standard Operating Procedures (SOPs)
- Streamlining patient flow and scheduling systems.
REVENUE CYCLE OPTIMIZATION
In House Billing Training
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CAN INCLUDE:
- Streamlining billing practices.
- Maximizing reimbursements.
- How to manage denials
- EHR research and suggestions.
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